Top-ups and upgrades

Before an upload starts, Pikvaa shows the exact overflow and offers an upgrade to the next pack or a top-up of extra GB. Nothing is half-uploaded. Lite packs can only upgrade. Top-ups and upgrades keep the same expiry, and the app always shows the final price and reason before you pay.

A top-up is ₹5 per GB per month left on the pack for Standard packs and ₹6.50 on Protected packs, with a ₹49 minimum, before GST. If the GB's share of the upgrade price is higher, that floor applies instead. The app shows the exact price and why, for example '₹270 (₹5 × 9 GB × 6 months)'.

No. Top-ups are not available on Lite. Instead, you upgrade Lite to the 40 GB pack by paying the full price difference for the same period, so Lite plus the upgrade always equals buying 40 GB directly: ₹99 plus ₹900 equals ₹999 for 6 months. The expiry date stays the same.

To move to the next pack size, you pay the full difference between the two pack prices for the same period, and your expiry stays unchanged. For example, 40 GB to 50 GB costs ₹250 for 6 months before GST. Any unused part of earlier top-ups is credited against the upgrade by actual days remaining.

No. Pikvaa's pricing makes sure a top-up is never cheaper per GB than upgrading. Top-ups are also capped below the next pack size: 40 GB can add up to 9 GB, 50 GB up to 69 GB and 120 GB up to 30 GB. When upgrading costs the same or less, the app shows 'Upgrade instead' as the main button.

No. When you upgrade, the unused part of any top-up is credited against the upgrade price by actual days remaining. Example: a ₹150 top-up bought with 180 days left, upgraded with 90 days left, gives ₹75 credit, so a ₹250 upgrade costs ₹175. Credit is not paid out as cash.

You can extend any pack before or after expiry at ₹5 per GB of the pack per month before GST, with a ₹49 minimum. An extension moves gallery access, storage expiry and the deletion dates forward together. It does not reopen or move the client's selection deadline; only the studio's reopen can do that.

The largest pack is 120 GB, and it can be topped up by at most 30 GB. Beyond that, buy a second pack for the event. This keeps prices fair and storage limits clear, since Pikvaa never offers unlimited storage.

Yes, during the 30-day archive after expiry you can restore an event for ₹99 plus an extension at ₹5 per GB per month. After day 30 files move to a 7-day recovery bin, and on day 37 the live files are permanently deleted. Warnings are sent 30, 7 and 1 days before access ends.

Yes. On a Protected pack, top-ups follow the pack's protection and get a verified second copy, priced at ₹6.50 per GB per month with the same upgrade-price floor and ₹49 minimum. On a Standard pack the top-up is not protected, and the screen says so before you pay.

Upgrading from 40 GB to 50 GB costs the pack price difference for the same period: ₹250 for 6 months or ₹400 for 12 months on Standard, and ₹340 for 6 months on Protected, before GST. Your expiry stays the same, and any unused top-up credit is subtracted.

Yes. Before payment, Pikvaa shows the exact final price and the reason, such as '₹270 (₹5 × 9 GB × 6 months)', '₹125 (upgrade price floor applies)' or '₹49 (minimum charge)'. It also shows the new cap, the unchanged expiry and whether the top-up is protected.