FAQ
Packs and storage
Pikvaa has four packs per event: Lite 3 GB (₹99 for 6 months, ₹149 for 12), Wedding Photos plus Final 40 GB (₹999 / ₹1,799), Photos plus Clips plus…
Packs and storage
What storage packs does Pikvaa offer?
Pikvaa has four packs per event: Lite 3 GB (₹99 for 6 months, ₹149 for 12), Wedding Photos plus Final 40 GB (₹999 / ₹1,799), Photos plus Clips plus Final 50 GB (₹1,249 / ₹2,199) and Full 120 GB (₹2,999 / ₹5,249). Prices are Standard, before 18% GST. Protected versions cost more.
How many photos fit in the 3 GB Lite pack?
It depends on file size, so Pikvaa makes no fixed photo-count promise. The Lite pack gives 3 GB per event. Only what you choose to store counts: web previews of about 0.4 MB each, optional originals and the final package. Storing previews only fits far more photos than storing full originals too.
Which pack should I choose for a wedding?
Most wedding studios start with the 40 GB Wedding pack at ₹999 for 6 months before GST, which covers previews plus the final package. If you also deliver clips, the 50 GB pack fits better, and full event video needs the 120 GB pack. Exact needs depend on your file sizes and what you store.
What is the 120 GB Full pack for?
The 120 GB Full pack is for big events that include full event video along with photos and finals. It costs ₹2,999 for 6 months or ₹5,249 for 12 months before GST, and ₹4,148 / ₹7,348 with protection. Videos up to 30 GB per file can be uploaded within the pack cap.
What counts against my pack's storage?
Only what you choose to store counts: web previews, originals if you store them, clips and video, and the final edited package. Temporary ZIP download files and platform backups never count against your pack. Space is reserved before each upload starts, so parallel uploads can never push you over the cap.
When does a Pikvaa pack start and end?
A pack starts on the shoot date, or the first shoot day for multi-day events, not the purchase date. Its exact expiry is locked and shown when you buy. Each pack includes up to 30 days of storage before the shoot for early uploads, and warnings arrive 30, 7 and 1 days before gallery access ends.
What if the wedding date is rescheduled?
Pikvaa proposes a new expiry based on the new date, but nothing changes until you accept it. A pack can be rescheduled at most twice, to a date up to 6 months out. The pack still starts on the shoot date, and up to 30 days of pre-shoot storage is included.
Can I reuse one pack for several events?
No. Every file belongs to exactly one pack and one event, so one pack cannot be shared across events. If a booking is cancelled, its pack can be reused for another client only after the first client's access is revoked and their photos and records are purged or archived.
What are the file size limits on Pikvaa?
Each photo can be up to 50 MB, each clip up to 500 MB and each full video up to 30 GB. Files over the limit are rejected before upload starts, so you never waste time. All uploads must also fit within your pack's storage cap.
Does Pikvaa store original RAW or JPEG files?
Storing originals is optional. By default Pikvaa stores web-quality previews and the final package. If you choose to store originals, they count against the pack and are kept as one primary copy. Pikvaa does not back up originals, so always keep your own second copy.
Can Free plan studios buy every pack?
Yes. Free studios can buy all storage packs, from Lite 3 GB to Full 120 GB, with no Free-tier pack limits. Packs are always paid on every plan, including Pro and the trial. The Free plan simply limits CRM, staff and branding, not storage or delivery.
Can I store photos for 12 months instead of 6?
Yes. Every pack comes in a 6-month default or a 12-month option. For example, Lite costs ₹149 and the 40 GB Wedding pack ₹1,799 for 12 months, before GST. You can also extend any pack later at ₹5 per GB per month, with a ₹49 minimum.
Can I upload photos before the shoot date?
Yes. Each pack includes up to 30 days of storage before the shoot, useful for pre-wedding shoots or test uploads. Uploading early does not start the pack; it still starts on the shoot date. Storage beyond 30 days before the shoot is charged at the extension rate of ₹5 per GB per month.
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