FAQ
Getting started
Enter your mobile number, type the 6-digit OTP sent by SMS, then give your studio name and pick Tamil or English. That's it: your studio is created,…
Getting started
How do I sign up for Pikvaa?
Enter your mobile number, type the 6-digit OTP sent by SMS, then give your studio name and pick Tamil or English. That's it: your studio is created, you become the Owner and a 30-day Pro trial starts with no card needed. You then add and verify a backup email for invoices and account recovery.
Do I need a credit card to start the Pikvaa trial?
No. The 30-day Pro trial needs no card. Sign up with your phone number and OTP and the trial starts at once. One trial is allowed per phone number and per GST number. Storage packs for client events are always paid, even during the trial, and are bought through Razorpay on the web.
What should I set up first after joining Pikvaa?
After signup, a setup checklist suggests your logo, UPI ID, GST number, address, packages and landing page. Nothing is forced. Pikvaa asks for details just in time: your UPI ID before the first client QR, your GST number before the first GST invoice, and a verified email before your first pack payment.
How do I create my first client event?
Create the event with the client's name, shoot date and event price, then pick a storage pack and choose Standard or Protected. Pay once through Razorpay on the web and the exact expiry is locked and shown at purchase. On the Free plan you can do this directly, with no quote or booking needed.
How do I upload photos from memory cards to Pikvaa?
Open the event in the web app on Chrome or Edge, or in the desktop uploader, and pick all files, a subfolder or single files. Pikvaa reserves space in the pack, compresses previews locally and uploads them. Every file is verified, failures retry automatically, and uploads resume after a network drop. Your local files are never deleted.
How do I share the gallery with my client?
Publish the gallery to get one link and one 6-digit Client PIN. Tap 'Share on WhatsApp' and Pikvaa opens your own WhatsApp with a ready Tamil or English message. The link and PIN go as separate messages for safety. You then mark it as shared so it shows on the event timeline.
How long does it take to start using Pikvaa?
Signup is designed to take under a minute: phone number, OTP, studio name and language. You can create an event and buy a pack straight away. Optional details such as logo, UPI ID and GST number can be added later from the setup checklist, only when a step actually needs them.
Can I use Pikvaa without the CRM, quotes or bookings?
Yes. Every studio, including those on the Free plan, can always create an event directly with the client, shoot date and price, record payments against that price and deliver photos. Quotes and bookings are optional CRM tools. You never need a quote to sell a pack or deliver a gallery.
Is there a desktop uploader for large weddings?
Yes. Alongside the web app and the Android and iOS apps, Pikvaa has a small Windows and Mac desktop uploader for moving full memory cards. It uses the same rules as the web uploader: space reserved first, each file verified, automatic retries and resume after network loss, and nothing deleted from your computer.
What is the first step to move my studio onto Pikvaa?
Sign up with your phone number and OTP, add your studio name, then create your next upcoming event directly with the client name, shoot date and price. Buy a pack, upload previews and share the gallery on WhatsApp. You can add past leads and set up quotes, branding and staff later.
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