Payments

Studios pay Pikvaa through Razorpay on the web, for storage packs and the optional Pro plan. Payments are confirmed from Razorpay's server notification, not just the browser, so a missed confirmation never loses your pack. If a payment fails, nothing is activated and you can retry.

No. Clients pay the studio directly, usually by UPI, cash, bank transfer or cheque. The studio records each payment in Pikvaa and checks its own bank before marking it received. Razorpay is used only for studios paying the platform, never for client payments.

Add a payment entry with amount, date, method such as UPI, cash, bank or cheque, and optionally a UPI reference or screenshot. Pikvaa shows total, paid and balance, creates a receipt you can share on WhatsApp, and allocates each payment to an event. Entries are never edited, only cancelled with a reason.

The studio can release once confirmed payments for the event equal or exceed the approved price and the Owner or Manager has approved the exact final files. At release, Pikvaa re-checks price, payments, files and holds. If anything changed since approval, it stops and asks again.

Pikvaa never treats a screenshot as proof of money. The studio must check its own bank or UPI app and mark the payment received only once the money has actually arrived. Until confirmed payments cover the approved price, full-quality photos stay locked.

Pikvaa shows the excess over the approved price, and the studio records it as a refund or a credit. The release screen shows a 'refund or keep as credit' note so the overpayment is handled clearly and logged. The payment entry itself is never edited, only recorded.

Yes. For zero-price jobs, such as a family favour or portfolio shoot, the Owner releases the final photos with one tap. You still buy a storage pack for the event, and the same approval and download rules apply. Nothing else is needed before release.

No. Pro and packs are bought on the web only. The Android and iOS apps are free companion apps with no purchase, renewal, top-up or upgrade screens; where a plan action would appear they show only 'Manage your plan on the web'. Log in to the web app to pay through Razorpay.

You can record UPI, cash, bank transfer and cheque payments, with an optional UPI reference and screenshot. Discounts and add-ons change the total and are logged. Each entry generates a receipt that you can share on WhatsApp. Each payment is allocated to an event so balances stay accurate.

Most Indian wedding photographers take an advance to confirm the date, then part-payments before or after the event, with the balance due before final photos and album delivery. Payment is usually by UPI, bank transfer or cash. Pikvaa records each part-payment and releases full-quality photos only when the balance is cleared.